Sunday, March 22, 2020

Room division Essay Example

Room division Essay The guest cycle and the operational and managerial activities for each stage. They should also be able to come up with reports on evaluating operations in the rooms division. Communication between housekeeping and other Hotel departments. Human resources in the rooms division department and its importance. Course Outline 1 . The Rooms Dolls Introduction Organization of the Rooms Division Organization of rooms division department Interrelationship and communication within rooms Division department with other departments 2. Housekeeping The role of the housekeeping department Management theory and the housekeeper Housekeeping operations Liaison of Housekeeping and Front Office Automated rooms management In hotels Budgeting and control Planning and forecasting 3. Front Office Operations Organization of the Front Office The role of the Front Office The guest cycle Registration Responsibility during guest stay Checkout and settlement Evaluating Front Office Customer care skills 4. Reservations Roles of Reservation Link with marketing Operations Concept of yield management Reservations management 5. Night Audit The process Daily Revenue report Relevance 6. Management Functions of Rooms Division Planning, Organizing, Leading and controlling Establishing room rates Forecasting room availability Budgeting for operations Managing human resources Qualities of Front Office Staff Evaluating of Front Office Operations 7. Human resource management in rooms division department Recruitment and selection Induction and training Motivation and empowerment Staff disciplining Methodology The course will be taught through lectures, discussions, class presentations and research and industrial visits. We will write a custom essay sample on Room division specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Room division specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Room division specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Practical (a) Seek consent to do daily cleaning of a room following the required procedure, (b) Make a list of all cleaning chemicals used. (c)Make a bed ensuring you grasp the procedure (50) it. Report on the important concepts learnt in the housekeeping department during he familiarization visit and hand it for marking, (50) April 2012 Group Assignment 2 In groups of 11, Using 3 different hotels in Zombie compare and contrast their operations in the following sections: Group A Reservations Group B Methods of establishing room rates Group C Front office operations Group D Security in the hotel.

Thursday, March 5, 2020

Early american history Native americans- the awakening essays

Early american history Native americans- the awakening essays Social Structure Amidst the Native Americans No one is quite sure how the Native Americans first came to the Americas but there are two main theories. The first theory is that hunters crossed an Ice bridge that stretched across the Pacific Ocean from Asia to Alaska and discovered a land that could only be described as a hunters paradise. The second theory is that they came by boats and followed the shoreline south until they found a place they wanted to stay. Either way the reasons they stayed were pretty much the same- good land and plentiful food. These people spread over the Americas and started new lives there. While they all had similar origins they all also came up with and perfected customs in their own way. The most diverse groups were the Meso/South Americans and the North Americans. The North Americans had mostly organized themselves into small tribes/Chiefdoms. While some of the communities were democracies, most chose their leaders from the prominent families within the community. The bigger the community was the more likely it was that it would survive. While battles were semi-common wars were not. Fighting chiefdoms sought more to humiliate and take captives than to kill. In fact Chiefdoms could be at war for years and have no casualties. These chiefdoms spread all the way from Alaska to Florida with a total of what was thought to be almost 10 million people living in North America. The Mesoamericans on the other hand was ruled by a group of people known as the ruling class, which made up mostly of priest and wealthy merchants who claimed to have a special affiliation with a certain god. Unlike the North Americans, the Mesoamericans fought a lot, mostly over land and territory expansion. These communities were bigger than the North Americans and when they fought many died in battle. To support themselves the Mesoamericans whose culture focused on agriculture, began to farm and trade with large...